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About GSA Schedule 70 |
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Functional Service Area Offerings |
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Labor Categories and Rate Schedule |
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Contact Us |
Performance - The following bullets highlight our approach
and keys to performance-based service:
These services include:
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A thorough understanding of your technical requirements and desired results per the resulting task order Statement of Work/Objectives (SOW/SOO) |
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A well-defined Work Breakdown Structure (WBS) detailing tasks, inter-dependencies, milestones and the critical path to meet your expectations |
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Service Level Agreements (SLA) that reflect the most cost-effective means to achieve your goals |
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Well defined Quality Management and Quality Assurance Surveillance Plan (QASP) |
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Well defined Quality Management and Quality Assurance Surveillance Plan (QASP) |
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A clear and concise Configuration Management Plan that is easy to implement, track, and report |
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Detailed performance metrics against which compliance and satisfaction may be measured |